Select Page

PRIVACY POLICY

 

At Curativity, we take your privacy very seriously, adhering to the principles of “privacy by design” whereby privacy and data protection have been at the very heart of our project from its early stages.

 

1 INTRODUCTION 

1.1 This privacy policy (the “Privacy Policy”), together with the Curativity Website Terms of Use and Cookie Policy, explains our approach to any personal information that you might supply to us (or that might be collected from you) (“Information”) when you use the Website. The Information shall be used in accordance with the permissions granted by you and in accordance with the Data Protection Act 1998 (the “Act”).

1.2 This Privacy Policy is intended to tell you what to expect when we collect the Information so that you can make informed decisions when using the Website.

1.3 Please also note that this Privacy Policy only applies to the use of Information collected by us from your use of the Website or during your communications with us. It is not applicable to your communications with any other third party.

1.4 You can of course choose to use some of the Website without providing Information, but this may limit the functionalities available to you on the Website.

1.5 In addition to this Privacy Policy, each service offered by us may have additional privacy provisions specific to that particular service. These additional disclosures are clearly stated, adjacent to the particular service, at the time your Information is collected.

 

2 DATA CONTROLLER

A Story Worth Living Limited (UK) is registered with the Information Commissioners Office (“ICO”) as a data controller under the Data Protection Act 1998, with Registration Number ZA178569.

 

3 CONSENT

3.1 By using the Website and our services, you consent to our collecting and using your Information as described in this Privacy Policy. We keep our Privacy Policy under regular review and we will place any updates on this Website.

3.2 We reserve the right to change our Privacy Policy where this is required for compliance with applicable law and does not adversely affect users of the Website. If we make any change to our Privacy Policy and/or procedures, we will post those changes on the Website to keep you aware of what Information we collect, how we use it and under what circumstances we may disclose it.

3.3 Your continued use of the Website or services after this Privacy Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of this Privacy Policy, as amended. We encourage you to bookmark this web page and review this Privacy Policy regularly.

 

4 WHAT INFORMATION DO WE COLLECT?

4.1 The type of Information we may collect includes:

(a) your contact information (such as your email address, telephone number and mobile telephone number);

(b) information relating to your use of our Website.

4.2 We may also collect certain Information about your mobile device, computer hardware and software, which may include the following:

(a) IP address of device(s) used;

(b) browser type;

(c) operating system and device type;

(d) approximate location (e.g. London or New York);

(e) access dates and times; and

(f) referring website addresses.

 

5 HOW DO WE COLLECT INFORMATION?

5.1 When you visit and use the Website or use our services you may provide us with, or we may collect, your Information in a number of different ways:

5.2 Voluntary provision of Information: we collect and maintain Information that you voluntarily submit to us during your use of the Website or services. For example, you may give us Information in the course of email exchanges, customer support, interactions and surveys.

5.3 Passive Information collection: as you use the Website, Information may also be passively collected by us through our use of cookies, pixels, beacons, log files and other technologies. This Information allows us to deliver more helpful information, services and tools. Please see our Cookie Policy for more information.

5.4 People who submit enquiries to us via the Website: We will use the details of people who submit enquiries to us via the Website only for the purpose of answering those queries and for related subsequent communications.

 

6 HOW DO WE USE YOUR INFORMATION?

When someone visits or uses the Website, we collect standard Internet log information and details of visitor behaviour patterns. In general, we use your Information as necessary or appropriate for our business purposes. We also require this information to understand your needs and provide you with a better service and in particular for reasons including (but not limited to) internal record keeping, helping diagnose problems with our server and the Website, and improving our services and to understand the special interests and individual habits of users so that we can personalise the services we make available to you.

 

7 MARKETING

7.1 Where you have given us the appropriate consents, or where the Act entitles us to do so, we may send you marketing materials about other products or services offered by us, and/or products or services offered by our group companies. In addition, where you have given us the appropriate consents, we may also share your Information with one or more of our group companies or other selected third parties for marketing purposes.

7.2 We do however recognize the frustration created by unsolicited communications and are fully committed to ensuring that we adhere to the rights and obligations set out in the Act and the Privacy and Electronic Communications Regulations 2003.

7.3 If you choose to opt out of such marketing communications, you will be given an opportunity to unsubscribe on each marketing communication.

7.4 Please note also that the Telephone Preference Service (TPS) and the Mailing Preference Service (MPS) allow you to opt out of any unsolicited marketing contact by us and any third parties. However, even if you have signed up for either service, we will make the assumption that any agreement of yours (via the Website or other means of data capture) to subsequent receive marketing communications confirms, for the time being, that you agree to receive marketing communications in accordance with your agreement.

 

8 HOW DO WE DISCLOSE YOUR INFORMATION TO THIRD PARTIES?

8.1 We will not generally disclose your Information to third parties without consent, however there are circumstances where we may pass on personal data without your consent:

(a) if we go through a business event such as a merger, an acquisition, or a disposal of all or part of our assets, in which case your Information may be shown to prospective vendors or acquirers and/or be included in the assets transferred;

(b) if we, or a member of our group, need to disclose or share your Information to prevent and detect crime, to comply with any legal obligation, to enforce our terms and conditions and other agreements, or to protect the rights, property, or safety of our users, or of others;

(c) to third party service providers to allow them to execute and deliver functions, and to process user data on our behalf, in accordance with this Privacy Policy. These service providers act as simple data processors and are strictly controlled in what use they may or may not make of your Information. We will remain responsible for the safeguarding of your Information throughout.

 

9 THIRD PARTY LINKS AND SERVICES 

9.1 Please bear in mind that by using a link to go from the Website to another website, or by requesting a service from a third party, this Privacy Policy ceases to be applicable. We do not monitor, supervise, or endorse the information collection or privacy practices of any third parties.

9.2 This Privacy Policy applies only to information collected by us through the Website or services and does not apply to any third party websites or service providers. We encourage you to read any privacy statements on the other websites you visit.

 

10 WHERE WE STORE YOUR INFORMATION

10.1 The Information which we collect from you may be transferred to and stored in a location outside the European Economic Area (“EEA”).

10.2 Your Information may also be processed by employees operating outside the EEA, employed by us or by one of our suppliers.

10.3 By submitting Information to us, you agree to this transfer, storage or processing. We will take all steps reasonably necessary to ensure that your Information is used securely and in accordance with this Privacy Policy and the Act.

 

11 SECURITY OF YOUR INFORMATION

11.1 We are committed to ensuring that your information is secure and have put in place technical and organisational measures that are designed to safeguard and secure the information we collect via the Website. We abide by appropriate security procedures for the storage and disclosure of your Information in order to prevent any unauthorised access or use by third parties. We also make it a requirement for those parties to whom we transfer personal information that they should abide by the same procedures.

11.2 Nevertheless, information transmission via the Internet is not completely secure. Hence we cannot guarantee the absolute security of the Information which you send us via the Internet. Any such transmission is at your own risk, and you hereby accept that we cannot be held responsible for any unauthorised use, distribution, damage or destruction of your Information, except where we may be deemed responsible by the Act. As soon as we receive your Information, we implement security procedures and features to prevent unauthorised access.

 

12 OUR RETENTION OF YOUR PERSONAL INFORMATION

We will take all reasonable steps to keep your Information only for such time as is reasonably necessary. At any time, you may request the removal of your Information from our records. Please see below for details of how to request removal.

 

13 CAN YOU FIND OUT WHAT PERSONAL INFORMATION WE HOLD ON YOU? 

13.1 Under the terms of the Act, you have the right to request a copy of the Information which we hold about you (this is called a “subject access request”). There may be an administration fee of £10 associated with this request and we will require two separate pieces of identification to prove your identity. If you agree, we can also try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

13.2 If you make such a request and we do hold information about you, we will:

(a) give you a description of it;

(b) tell you why we are holding it;

(c) tell you who it could be disclosed to; and

(d) let you have a copy of the information in an intelligible form.

13.3 If you would like a copy of the Information which we hold about you, please contact us using the details provided at the end of this Privacy Policy.

 

14 CAN YOU CORRECT OR REMOVE INFORMATION ABOUT YOU HELD BY US?

14.1 You also have the right to have any Information about you removed or corrected.

14.2 If your Information requires correcting, this can be done by either:

(a) you editing your Information on your Website profile; or

(b) you contacting us using the contact details supplied at the end of this Privacy Policy.

14.3 If you request that we correct or update your information, we will endeavour to do so as promptly as is reasonably possible. However, until such Information has been duly corrected, communications may continue to be sent using your original details, until such changes have been processed and become effective.

14.4 If you would like your Information to be removed altogether from our records, this can be done by either:

(a) you editing your Information on your Website profile;

(b) you closing your account with us. If you choose to close your account with us, we will cease to use your Information for any new endeavours, but such closure shall not affect our ability to retain and process any Information required to comply with our legal obligations, or to complete any services which are being processed;

(c) you contacting us using the details supplied at the end of this Privacy Policy.

14.5 Please note that:

(a) the removal of Information may prevent us from supplying certain services to you;

(b) it is not our responsibility to update or remove your Information from within the lists or databases of third parties who have been provided with Information as permitted by this Privacy Policy.

 

HOW TO CONTACT US

If you have any questions about how we collect, use and share your data, you may contact us via:

(a) email at info(at)astoryworthliving.com;

(b) post at A Story Worth Living. 39/43 London Road. Benfleet. Hadleigh. Essex SS7 2QL.

 

Last updated: 1st June 2016

PRIVACY POLICY

 

At Curativity, we take your privacy very seriously, adhering to the principles of “privacy by design” whereby privacy and data protection have been at the very heart of our project from its early stages.

 

1 INTRODUCTION 

1.1 This privacy policy (the “Privacy Policy”), together with the Curativity Website Terms of Use and Cookie Policy, explains our approach to any personal information that you might supply to us (or that might be collected from you) (“Information”) when you use the Website. The Information shall be used in accordance with the permissions granted by you and in accordance with the Data Protection Act 1998 (the “Act”).

1.2 This Privacy Policy is intended to tell you what to expect when we collect the Information so that you can make informed decisions when using the Website.

1.3 Please also note that this Privacy Policy only applies to the use of Information collected by us from your use of the Website or during your communications with us. It is not applicable to your communications with any other third party.

1.4 You can of course choose to use some of the Website without providing Information, but this may limit the functionalities available to you on the Website.

1.5 In addition to this Privacy Policy, each service offered by us may have additional privacy provisions specific to that particular service. These additional disclosures are clearly stated, adjacent to the particular service, at the time your Information is collected.

 

2 DATA CONTROLLER

A Story Worth Living Limited (UK) is registered with the Information Commissioners Office (“ICO”) as a data controller under the Data Protection Act 1998, with Registration Number ZA178569.

 

3 CONSENT

3.1 By using the Website and our services, you consent to our collecting and using your Information as described in this Privacy Policy. We keep our Privacy Policy under regular review and we will place any updates on this Website.

3.2 We reserve the right to change our Privacy Policy where this is required for compliance with applicable law and does not adversely affect users of the Website. If we make any change to our Privacy Policy and/or procedures, we will post those changes on the Website to keep you aware of what Information we collect, how we use it and under what circumstances we may disclose it.

3.3 Your continued use of the Website or services after this Privacy Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of this Privacy Policy, as amended. We encourage you to bookmark this web page and review this Privacy Policy regularly.

 

4 WHAT INFORMATION DO WE COLLECT?

4.1 The type of Information we may collect includes:

(a) your contact information (such as your email address, telephone number and mobile telephone number);

(b) information relating to your use of our Website.

4.2 We may also collect certain Information about your mobile device, computer hardware and software, which may include the following:

(a) IP address of device(s) used;

(b) browser type;

(c) operating system and device type;

(d) approximate location (e.g. London or New York);

(e) access dates and times; and

(f) referring website addresses.

 

5 HOW DO WE COLLECT INFORMATION?

5.1 When you visit and use the Website or use our services you may provide us with, or we may collect, your Information in a number of different ways:

5.2 Voluntary provision of Information: we collect and maintain Information that you voluntarily submit to us during your use of the Website or services. For example, you may give us Information in the course of email exchanges, customer support, interactions and surveys.

5.3 Passive Information collection: as you use the Website, Information may also be passively collected by us through our use of cookies, pixels, beacons, log files and other technologies. This Information allows us to deliver more helpful information, services and tools. Please see our Cookie Policy for more information.

5.4 People who submit enquiries to us via the Website: We will use the details of people who submit enquiries to us via the Website only for the purpose of answering those queries and for related subsequent communications.

 

6 HOW DO WE USE YOUR INFORMATION?

When someone visits or uses the Website, we collect standard Internet log information and details of visitor behaviour patterns. In general, we use your Information as necessary or appropriate for our business purposes. We also require this information to understand your needs and provide you with a better service and in particular for reasons including (but not limited to) internal record keeping, helping diagnose problems with our server and the Website, and improving our services and to understand the special interests and individual habits of users so that we can personalise the services we make available to you.

 

7 MARKETING

7.1 Where you have given us the appropriate consents, or where the Act entitles us to do so, we may send you marketing materials about other products or services offered by us, and/or products or services offered by our group companies. In addition, where you have given us the appropriate consents, we may also share your Information with one or more of our group companies or other selected third parties for marketing purposes.

7.2 We do however recognize the frustration created by unsolicited communications and are fully committed to ensuring that we adhere to the rights and obligations set out in the Act and the Privacy and Electronic Communications Regulations 2003.

7.3 If you choose to opt out of such marketing communications, you will be given an opportunity to unsubscribe on each marketing communication.

7.4 Please note also that the Telephone Preference Service (TPS) and the Mailing Preference Service (MPS) allow you to opt out of any unsolicited marketing contact by us and any third parties. However, even if you have signed up for either service, we will make the assumption that any agreement of yours (via the Website or other means of data capture) to subsequent receive marketing communications confirms, for the time being, that you agree to receive marketing communications in accordance with your agreement.

 

8 HOW DO WE DISCLOSE YOUR INFORMATION TO THIRD PARTIES?

8.1 We will not generally disclose your Information to third parties without consent, however there are circumstances where we may pass on personal data without your consent:

(a) if we go through a business event such as a merger, an acquisition, or a disposal of all or part of our assets, in which case your Information may be shown to prospective vendors or acquirers and/or be included in the assets transferred;

(b) if we, or a member of our group, need to disclose or share your Information to prevent and detect crime, to comply with any legal obligation, to enforce our terms and conditions and other agreements, or to protect the rights, property, or safety of our users, or of others;

(c) to third party service providers to allow them to execute and deliver functions, and to process user data on our behalf, in accordance with this Privacy Policy. These service providers act as simple data processors and are strictly controlled in what use they may or may not make of your Information. We will remain responsible for the safeguarding of your Information throughout.

 

9 THIRD PARTY LINKS AND SERVICES 

9.1 Please bear in mind that by using a link to go from the Website to another website, or by requesting a service from a third party, this Privacy Policy ceases to be applicable. We do not monitor, supervise, or endorse the information collection or privacy practices of any third parties.

9.2 This Privacy Policy applies only to information collected by us through the Website or services and does not apply to any third party websites or service providers. We encourage you to read any privacy statements on the other websites you visit.

 

10 WHERE WE STORE YOUR INFORMATION

10.1 The Information which we collect from you may be transferred to and stored in a location outside the European Economic Area (“EEA”).

10.2 Your Information may also be processed by employees operating outside the EEA, employed by us or by one of our suppliers.

10.3 By submitting Information to us, you agree to this transfer, storage or processing. We will take all steps reasonably necessary to ensure that your Information is used securely and in accordance with this Privacy Policy and the Act.

 

11 SECURITY OF YOUR INFORMATION

11.1 We are committed to ensuring that your information is secure and have put in place technical and organisational measures that are designed to safeguard and secure the information we collect via the Website. We abide by appropriate security procedures for the storage and disclosure of your Information in order to prevent any unauthorised access or use by third parties. We also make it a requirement for those parties to whom we transfer personal information that they should abide by the same procedures.

11.2 Nevertheless, information transmission via the Internet is not completely secure. Hence we cannot guarantee the absolute security of the Information which you send us via the Internet. Any such transmission is at your own risk, and you hereby accept that we cannot be held responsible for any unauthorised use, distribution, damage or destruction of your Information, except where we may be deemed responsible by the Act. As soon as we receive your Information, we implement security procedures and features to prevent unauthorised access.

 

12 OUR RETENTION OF YOUR PERSONAL INFORMATION

We will take all reasonable steps to keep your Information only for such time as is reasonably necessary. At any time, you may request the removal of your Information from our records. Please see below for details of how to request removal.

 

13 CAN YOU FIND OUT WHAT PERSONAL INFORMATION WE HOLD ON YOU? 

13.1 Under the terms of the Act, you have the right to request a copy of the Information which we hold about you (this is called a “subject access request”). There may be an administration fee of £10 associated with this request and we will require two separate pieces of identification to prove your identity. If you agree, we can also try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

13.2 If you make such a request and we do hold information about you, we will:

(a) give you a description of it;

(b) tell you why we are holding it;

(c) tell you who it could be disclosed to; and

(d) let you have a copy of the information in an intelligible form.

13.3 If you would like a copy of the Information which we hold about you, please contact us using the details provided at the end of this Privacy Policy.

 

14 CAN YOU CORRECT OR REMOVE INFORMATION ABOUT YOU HELD BY US?

14.1 You also have the right to have any Information about you removed or corrected.

14.2 If your Information requires correcting, this can be done by either:

(a) you editing your Information on your Website profile; or

(b) you contacting us using the contact details supplied at the end of this Privacy Policy.

14.3 If you request that we correct or update your information, we will endeavour to do so as promptly as is reasonably possible. However, until such Information has been duly corrected, communications may continue to be sent using your original details, until such changes have been processed and become effective.

14.4 If you would like your Information to be removed altogether from our records, this can be done by either:

(a) you editing your Information on your Website profile;

(b) you closing your account with us. If you choose to close your account with us, we will cease to use your Information for any new endeavours, but such closure shall not affect our ability to retain and process any Information required to comply with our legal obligations, or to complete any services which are being processed;

(c) you contacting us using the details supplied at the end of this Privacy Policy.

14.5 Please note that:

(a) the removal of Information may prevent us from supplying certain services to you;

(b) it is not our responsibility to update or remove your Information from within the lists or databases of third parties who have been provided with Information as permitted by this Privacy Policy.

 

HOW TO CONTACT US

If you have any questions about how we collect, use and share your data, you may contact us via:

(a) email at info(at)astoryworthliving.com;

(b) post at A Story Worth Living. 39/43 London Road. Benfleet. Hadleigh. Essex SS7 2QL.

 

Last updated: 1st June 2016

logo_menu

Your welcome gift is waiting!

Access to our latest news, your welcome gift and weekly inspiration delivered straight to your inbox.

You have Successfully Subscribed!